Managing a public property portfolio

Challenges

• Have a single source for data on vacancy, status of housing stock and leases, collections, requests, etc.

• Share information with all OPH staff, from general management to janitors.

• Equip field managers visiting homes with the right information, on the go. 

Solution

• Dashboard fed by all in-house tools: management ERP, HRIS, website for housing applications, Excel, etc.

• A unique tool that adapts in visibility and content to the user's profile, to align strategy and operations.

• A natively mobile solution that allows anyone to use it in the field, without additional development.

Results

• 20% more productivity for users, who no longer need to consult several tools on a daily basis.

• Increased confidence in management, resulting in greater efficiency and lower staff turnover.

• 1.5 hours saved per day, usually spent searching for information, to prepare for meetings in the field.