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Share retailer loyalty program performance

Loyalty & Customer identification

Visuel interface Adeo

Objectives

  • Target : Customer loyalty manager and ADEO manager
  • Promote a performance culture within loyalty programs
  • Ensure that all brands are aligned with the key KPI's
  • Have a global and structured vision of the performance indicators of the customer loyalty programs

Key Results

  • Share calculation resources on KPIs: A potential gain of 3 days per man per month and per company
  • Centralize indicators in a common tool for all brands
  • Calculate the ROI of different actions and optimize predictions
  • Gain 1 week/month on KPI calculation and distribution
See a demo
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See a demo

Challenge Monitor and manage the efficiency of customer loyalty programs.

Solution Provide the group's brands a common application to centralize the communication of key KPIs

Results A simple & intuitive tool to get the right information right away.

Portrait interlocuteur Pricing hub
With Toucan, Adéo stores can monitor and analyze the evolution of their customer loyalty KPIs, and thus optimize and adjust their strategies.

ADÉO - Souhaiel Nouira, Business Domain Leader

Project success team at Toucan Toco

  • Thomas

    Business Developer

  • Pierre

    Delivery Manager

  • Hicham

    Delivery Manager